Gaming is for fun — not for stress. TK99 Casino believes that playing responsibly is an act of care for yourself and the people you love.
Our Commitment
We don't just entertain — we care about your wellbeing too.
Every account goes through a rigorous age verification process. Registration is strictly prohibited for anyone under 18.
Set your own daily, weekly, and monthly deposit limits. There's no way to spend beyond your budget.
Decide in advance how long you'll play each day. You'll receive an automatic reminder once your set time is up.
Take a break for anywhere between 72 hours and 30 days. During this time, access to your account is automatically suspended.
If you want to step away from gaming for an extended period, you can close your account for anywhere between 6 months and 5 years.
Our trained support team is always available to talk about gaming addiction.
Responsible gaming means enjoying gaming as entertainment — not as a source of income or a way to solve problems.
Welcome to TK99 Casino. We believe online gaming can be a healthy source of entertainment and excitement — but only when enjoyed mindfully and within boundaries.
Responsible gaming means playing within your means — respecting both time and money limits, and not letting gaming affect other areas of your life. TK99 Casino always puts your wellbeing and safety above profit.
The core goal of our Responsible Gaming program is to raise player awareness, provide effective control tools, and ensure the right support is available when needed. In shaping this policy, we have given the highest priority to Bangladesh's social context and the needs of our players.
Keep in mind — the house wins in most games. Placing bigger bets out of fear of losing more is never the answer. Responsible gaming means knowing when to stop, even when it's hard.
Problem gaming develops gradually. If you or someone you know shows the following signs, it's time to take notice:
If you identify with three or more of the signs above, please contact our support team or read through the self-assessment section below.
Answer the following questions honestly in your own mind. Your answers will give you a clear picture of where your gaming habits stand:
If you answered "Yes" to 3 or more questions — please reach out to us. Acknowledging the problem is the first step toward solving it.
The following control tools are available free of charge to every player at TK99 Casino:
Set daily, weekly, and monthly deposit caps. Lowering a limit takes effect instantly; increasing one requires a 24-hour waiting period.
Decide in advance how many minutes you'll play each day. When your time is up, you'll receive an automatic alert.
The session will automatically end once a set loss amount is reached — protecting you from further losses.
Temporarily close your account for 72 hours, 1 week, or 1 month. You will not be able to log in during this period.
Permanently deactivate your account for 6 months to 5 years. Even after the period ends, it will not reactivate on its own.
Stop receiving bonuses and promotional offers. The option to fully opt out of all marketing communications.
You can set up Responsible Gaming settings on TK99 Casino in just a few steps:
Log in to your TK99 Casino account and go to the Profile section.
Go to your profile settings and select the "Responsible Gaming" option.
Set a deposit limit, time limit, or loss limit — whichever you need — and confirm it.
Once your limit is set, a confirmation will be sent to your registered email. Keep a screenshot for your records.
If you run into any issues along the way, our team is available via 24/7 live chat to help.
Reducing limits takes effect immediately. Requests to increase limits are processed after 24 hours — this is intentional, to prevent impulsive decisions.
Problem gaming doesn't only affect the individual — it impacts the whole family. TK99 Casino is committed to supporting family members as well:
If someone you know is struggling with problem gaming, talk to them with empathy rather than blame, and guide them toward professional help. Mental health services are becoming increasingly accessible in Bangladesh.
Gaming addiction is a recognized mental health condition. It's not a sign of weakness — having the courage to seek help is a true sign of strength.
You are not alone. Millions of people around the world have struggled with gaming addiction and successfully overcome it.
Take the following steps to work your way out:
The TK99 Casino support team is here for you around the clock. We don't judge — we just help.