TK99 Casino's Terms & Conditions

1. Introduction & Acceptance

Please read these Terms and Conditions carefully before using TK99 Casino's website and services. TK99 Casino (referred to herein as "we", "us", or "the Platform") is an online gaming platform providing entertaining gaming services for players in Bangladesh.

These terms apply to our website, mobile browser version, and all related services. TK99 Casino reserves the right to update these terms at any time, and any changes will be announced on the website.

If you disagree with any part of these Terms & Conditions, please refrain from using TK99 Casino. For any questions, contact our support team.

2. Account Registration & Management

To play at TK99 Casino, you must create a valid account. The following rules apply at the time of registration:

• Each individual is allowed only One Account can be created. If multiple accounts are created, all accounts will be closed and any funds held may be forfeited.
• All information provided during registration must be accurate, complete, and up to date.
• Keep your account password strictly confidential. You are responsible for all activity carried out under your account.
• Transferring or lending your account to any third party is strictly prohibited.
• Proof of identity and address may be requested for KYC (Know Your Customer) verification.
• Providing false information will result in immediate account closure.

3. Age, Eligibility & Jurisdiction

The following eligibility requirements must be met to register and play at TK99 Casino:

• You must be at least 18 years of age.
• You must register under your own name — registration on behalf of or as a representative of another person is not permitted.
• Users must be of sound mind and capable of making their own decisions.
• Registration is not permitted from regions where online gaming is legally prohibited.

TK99 Casino may request a government-issued ID at any time for age verification. Withdrawals may be delayed until age verification is complete.

4. Deposit & Withdrawal Policy

The following rules apply to all financial transactions at TK99 Casino:

• Minimum Deposit: ৳100. Deposits are generally processed instantly.
• Minimum Withdrawal: ৳500. Withdrawals are typically processed within 10 minutes to 24 hours.
• Withdrawals must be made using the same method as the original deposit.
• KYC verification may be required before processing a withdrawal.
• Withdrawals cannot be made directly from your bonus balance — wagering requirements must be met first.
• Only one TK99 Casino account may be linked to any single bank account or mobile number.

TK99 Casino does not charge any fees on transactions; however, your payment provider may apply their own charges. Large withdrawal amounts may require additional verification.

5. Bonus & Promotion Terms

TK99 Casino offers a variety of bonuses and promotions. The following general terms apply to all bonuses:

• Each bonus has its own wagering requirements, which are specified in the bonus details.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• A welcome bonus is applicable only once per person, address, device, or household.
• TK99 Casino reserves the right to cancel any bonus if abuse is suspected.
• Not all games may be eligible for bonus play — please refer to the list of qualifying games.
• Bonus validity is generally 7–30 days — please check the specific offer for its expiry date.

6. Gaming Rules & Regulations

The following rules must be observed when playing any game at TK99 Casino:

• Each game has its own rules, which should be read before play begins.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• In Live Casino games, the dealer's decision is final.
• In the event of a dispute over a game outcome, TK99 Casino's game logs will serve as the definitive record.
• Bets cannot be changed in Sports Betting once a match has started.
• In the event of a lost internet connection, the applicable rules for bets in progress will be followed.

TK99 Casino regularly publishes game RTP information. All games are RNG certified by third parties, ensuring fair play.

7. Prohibited Conduct & Fraud Prevention

The following activities are strictly prohibited at TK99 Casino:

• Creating multiple accounts to exploit bonuses (bonus abuse).
• Using automated bots or software to play games.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to hack, manipulate, or compromise the security of the platform.
• Attempting to predetermine or manipulate the outcome of any game.
• Using a false identity or stolen payment details.
• Threatening or harassing other players.

8. Responsible Gaming

TK99 Casino believes gaming should be fun, not stressful. We encourage all players to play responsibly.

Our platform offers the following responsible gaming tools:

• Daily / Weekly / Monthly Deposit Limits: Set your own spending limits.
• Session Time Limit: Automatic logout after a set period of inactivity.
• Self-Exclusion: Temporarily suspend your account for a set period of time.
• Reality Check: Regular break reminders while playing games.

If you're struggling with a gambling addiction, please reach out to our support team. We're here to help and can connect you with professional assistance if needed.

For more details, visit our Responsible Gaming Visit the page.

9. Account Suspension & Termination

TK99 Casino may temporarily or permanently suspend an account under the following circumstances:

• For any breach of these Terms & Conditions.
• If evidence of fraud or illegal activity is found.
• Providing false information or concealing your identity.
• If it is found that the account holder is underage.
• For accounts that have been inactive for an extended period (over 12 months).

You may also request account closure at any time through our support team. Any valid balance remaining at the time of closure will be refunded, though bonus balances will be forfeited.

10. Dispute Resolution Process

If you have a dispute with TK99 Casino, please follow the process below:

• Step One: Contact our live support team directly and describe your issue in detail.
• Step Two: If your issue is not resolved via live support, you may submit a formal complaint by email.
• Step Three: TK99 Casino will provide a written response within 7 business days of receiving a complaint.
• Final Step: If no resolution is reached between both parties, the matter will be settled through neutral mediation.

For all disputes, TK99 Casino's game logs, transaction records, and server logs shall serve as the authoritative source of evidence.

11. Privacy & Data Protection

TK99 Casino takes the protection of your personal data seriously. Any information we collect is used solely for service delivery, identity verification, and legal compliance.

• Your personal information is never sold or shared with third parties.
• All data is stored and transmitted using 256-bit SSL encryption.
• Payment details are processed directly through the payment gateway and are not stored on our servers.

For our full Privacy Policy, visit our Privacy Policy Visit the page.

12. Terms Modification Policy

TK99 Casino reserves the right to modify these Terms & Conditions, in whole or in part, at any time. When changes are made:

• Updated terms will be published on the website with a revision date.
• A notification may be sent to your registered email for significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

Full Terms & Conditions and Acknowledgement

These Terms & Conditions of TK99 Casino form a legally binding agreement between the user and TK99 Casino. They are governed by and interpreted in accordance with the applicable laws of Bangladesh.

Since the establishment of TK99 Casino's Terms & Conditions, we have always operated with full transparency. Our goal is to create an environment where every player enjoys a safe and fair experience.

Our commitment to every player is simple — we will never impose terms that are unfair or misleading. If anything is unclear, our English support team is always ready to help.

By using TK99 Casino's services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. We hope your gaming experience is enjoyable and responsible.